Privacy Policy

Effective October 12, 2026.

OiPer is built so that the sensitive part of what we do — your voice and what you dictate — does not have to leave your computer. This policy describes what happens on your device, what happens when you deliberately use a service that is not on your device, and what we hold if you create an account on oiper.com.

OiPer Desktop

Local mode

When a profile runs in local mode, transcription happens entirely on your machine using a speech model you downloaded. Your audio, transcripts, dictation history, configuration, and logs are written only to OiPer's application data directory on your computer.

We do not receive them, and they are not sent to any third party. This works offline.

Cloud mode

When a profile runs in cloud mode, the audio of that recording — and, when formatting is enabled, the transcript — is sent to the provider you configured, using the API key you supplied, for as long as that request takes.

You choose the provider, the endpoint, and the model. That provider's own privacy policy and terms govern what it does with the data it receives. We are not a party to those requests and we do not receive their contents.

Your API keys are stored on your own computer, kept out of OiPer's configuration file in a separate credentials file, or read from an environment variable if you configure it that way. They are sent only to the provider they belong to, and never to us. See Security & Data Handling for the details.

Oiper mode

When a profile runs in oiper mode, the recording is sent to OiPer's hosted service, which transcribes it and, if formatting is enabled, rewrites it, and returns the text to your computer. This mode also sends contextual information about the application you are dictating into — its name, window title, and text read from that window — because that context measurably improves accuracy on names and technical terms.

We process this data to produce your transcript and return it. The hosted service runs on Cloudflare, sends the audio to Groq for transcription, and sends the transcript and context to a language model through OpenRouter for formatting. We do not store your audio, transcripts, or window text after returning the result. We do not sell them, and we do not use them to train models.

For each request we keep a usage record: when it happened, how long the audio was, the model used, the language, your plan, and whether it succeeded. We use these records to apply your plan's daily limit, show your usage, and run the service. They contain none of your audio or text.

Information about the app you dictate into

Every dictation records the name, window title, and path of the application that was focused when you started recording, and stores it in your local history so you can tell your dictations apart. In oiper mode this information, along with text read from that window, is also sent as described above. In local and cloud modes it stays on your device.

Network connections the app makes

Besides transcription requests in cloud and Oiper modes, OiPer Desktop contacts:

• Hugging Face, to download a local speech model when you ask for one.
• GitHub, to check for and download application updates.

Deleting your data

Everything the desktop app stores is on your computer and under your control:

• Delete all history on the History page removes every dictation record.
• Deleting OiPer's application data directory removes your configuration, history, recorded audio, downloaded models, and logs. See Security & Data Handling for the exact locations.

Account and website

If you create an OiPer account we hold the information needed to run it:

• your email address, your name and profile picture if you provide them, and sign-in records handled by our identity provider, WorkOS;
• the computers you signed in to OiPer Desktop from: a device identifier, the device name, its operating system, and when it was last used;
• security logs of sign-ins and account changes, including IP address and browser details;
• your plan, subscription status, gifts, and the usage records described above.

Paddle, our reseller and Merchant of Record, handles payments and holds your billing details, including your card and billing address. We receive your subscription status and payment history from Paddle; we never see or store your card number.

We use this information to give you access to your account and paid features, to bill you, to keep your account secure, and to contact you about your account.

Emails

We send account emails, such as a welcome message and confirmations, and, if you subscribe, product updates such as release notes. Emails are delivered through Amazon Web Services.

Our emails record when you open them and which links you click, using an image and links unique to each email. We use this to understand which emails are useful. Blocking images in your mail app stops open tracking. You can unsubscribe from product updates with the link in any email or from your account's notification settings.

Website analytics

The oiper.com website uses Google Analytics to understand how visitors find and use the site, such as which pages are viewed and where visits come from. Google Analytics sets cookies and receives your IP address and browser details from your browser. It runs only on the website, never in OiPer Desktop, and it never sees your audio or transcripts. You can block it with a browser content blocker or Google's opt-out add-on.

Deleting your account

You can delete your account from your account settings. This cancels any subscription, signs out all your desktop sessions, and stops all emails. We keep the records we need to meet tax, accounting, and legal obligations, and to prevent fraud and abuse. To have the rest of your personal information erased, write to [email protected].

Service providers

We share personal information only with the providers that run parts of OiPer for us, and only what each one needs:

International transfers

We are based in Bangladesh, and our providers process information in the United States and other countries. These countries may have different data protection laws from where you live. When we transfer personal information out of the EU, the UK, or Switzerland, we rely on the safeguards our providers offer for such transfers, such as the European Commission's Standard Contractual Clauses.

What we do not do

We do not sell your personal information, and we do not share it with third parties for their own advertising.

Your rights

You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it and close your account. Write to [email protected] and we will respond.

Depending on where you live you may have additional rights under laws such as the GDPR or the CCPA. This policy is intended to be compatible with them, and you can exercise those rights at the same address.

Children

OiPer is not directed at children, and we do not knowingly collect personal information from anyone under 13.

Changes

If we change this policy we will update the effective date above and, for changes that materially affect you, notify account holders.

Contact

OiPer, Dhaka, Bangladesh, is responsible for your personal information under this policy.

[email protected]